After cancellation, your access will remain valid till the end of the period you paid for.
If you don’t see the cancellation option, it means your subscription has already been canceled.
If you have not received confirmation of cancellation within 30 minutes of your request, please raise a ticket with customer support.
To cancel a subscription, follow these steps:
- Click on your username in the top right corner.
- Select "My Account".
You will see there your active subscription and the option to cancel it:
If you are sure you want to cancel it, please choose Continue Cancellation:
We will be happy to know more about your decision: