Refunds at SexLikeReal are handled on a case-by-case basis. We understand that issues may arise, and we are committed to reviewing each request individually.
Here are some key points about our refund policy:
- Eligibility: We will consider refund requests where the service is provably defective. We cannot issue refunds in cases of user error or due to issues with the user's equipment. As a digitally delivered service, we cannot issue refunds where content has been accessed, and by accessing content, you are expressly waiving any right of withdrawal or cooling off period which may otherwise exist.
- Processing Time: Approved refunds are typically processed within a few business days, though this may vary depending on your payment method or provider.
- Contact Support: If you’d like to request a refund, please submit a support ticket with details about your issue. Our team will review your case and get back to you as soon as possible.
We aim to provide fair resolutions while adhering to our policies and ensuring the integrity of our services.