If your payment has been declined or failed, here are steps you can take to resolve the issue:

• Try a different payment service provider (PSP)
  Sometimes, switching to another PSP can resolve the problem.
   
• Contact your bank or PSP
  Reach out to your bank or payment provider for more details about why the transaction failed.
  Contact Epoch 
  Contact Verotel 
  Contact Segpay
  Contact Coingate
   

• Top up your SLR balance
  If direct payment fails, you can add funds to your SLR account balance and use them to complete your purchase. 

  

• Check your subscription status.
  If you’ve received a payment or order ID but your subscription hasn’t activated, submit the details to our support team.
  Include your payment/order ID and any relevant screenshots to help us resolve the issue quickly.

For further assistance, please contact our support team directly. We’re here to help!